We may also disable Data Filter on both routers for a try. If the router has Firewall Policies that block the access?Ĭheck both the VPN peer routers' firewall settings and see if there's something that may block the traffic from or to the remote network. If it's not, you will need to add a route on the PC manually. To verify if the traffic is sending to the right interface, we may use command “tracert” to see if the first hop is the IP of the router. If a PC has more than one network interface, the traffic might be sent to the interface not connecting to the router, and therefore will not go through the VPN and reach the remote network. Is the router the default gateway of the PC? If there's no correct routing to the remote network, please check the TCP/IP Network Settings in the VPN profile. In the routing table of, we need to have the route to the remote LAN network via interface VPN. You can see the router's routing table at Diagnostics > Routing Table. Check the Routing Table to see if the Routings are created correctly Try some other hosts on the remote network or change the PC's firewall settings. If the remote PC allows ping?įirst, ping requests might be blocked by the PC's firewall by default, and that might be the reason why we couldn't get ping replies. When the VPN shows online, but you cannot access the host on the remote network, here's are some troubleshooting tips.
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